PRIVACY POLICY

This Privacy Policy explains how Bald Business LLC, doing business as EPIC (“EPIC,” “we,” “us,” or “our”), collects, uses, stores, and discloses information through our websites, content, applications, programs, events, funnels, communities, and related services.

By accessing or using any EPIC-operated platform, including VicKeller.com, you consent to the practices described in this Privacy Policy.

1. Business Identity and Legal Structure

Legal Entity : Bald Business LLC

DBA : EPIC

Business Address : 2600 E Southlake Blvd, Ste 120-306, Southlake, TX 76092

Contact Email : info@vickeller.com

EPIC is a brand operated solely by Bald Business LLC. No individual, including Vic Keller, acts in a personal capacity or assumes personal responsibility or liability for any services, content, or offerings.

2. Scope and Platforms Covered

This Privacy Policy applies to all EPIC-operated and EPIC-branded platforms, including but not limited to :

  • vickeller.com
  • epicmba.com
  • All GoHighLevel funnels and landing pages
  • Event, application, and registration pages
  • Email, SMS, and messaging communications
  • Private communities hosted on Circle.so or similar platforms
  • Audio, video, podcast, and educational content
  • Any future EPIC-branded websites, tools, services, or platforms

3. Information We Collect

We may collect the following categories of information.

Personal Information

Name, email address, phone number, company name, application responses, survey responses, and participation details.

Financial and Transaction Information

Payment and billing data processed through third-party providers such as Stripe and GoHighLevel. EPIC does not store full credit card numbers or sensitive payment credentials.

Technical and Usage Data

IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, session activity, cookies, pixels, web beacons, and similar technologies.

Community and Content Data

Messages, posts, comments, uploads, audio, video, chat data, and participation in recorded calls, coaching sessions, events, and trainings.

4. How We Use Information

We use collected information to :

  • Operate, manage, and deliver EPIC programs, services, events, and communities
  • Review applications and determine eligibility
  • Process payments and manage subscriptions
  • Communicate with users regarding programs, updates, and marketing
  • Record, distribute, and reuse educational and promotional content
  • Analyze usage and improve performance and user experience
  • Conduct marketing, advertising, and retargeting
  • Utilize artificial intelligence tools for analytics, optimization, personalization, and internal operations
  • Enforce our Terms of Service
  • Comply with legal and regulatory obligations

5. Cookies, Tracking, and Advertising

EPIC uses cookies, pixels, web beacons, session tracking tools, and similar technologies for analytics, advertising, optimization, and marketing purposes. These tools may be operated by EPIC or by third parties such as Google, Meta, and other advertising platforms.

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Third-party platforms collect and process data according to their own privacy policies. EPIC does not control and is not responsible for third-party data practices.

6. Artificial Intelligence and Automated Processing

EPIC uses artificial intelligence tools for analytics, optimization, personalization, content operations, and internal business processes. AI-generated outputs are provided as-is and without warranties or guarantees of accuracy, completeness, or suitability.

7. Sharing and Disclosure of Information

We may share information with :

  • Service providers and vendors
  • Payment processors and hosting platforms
  • Advertising and marketing partners
  • Professional advisors such as legal and accounting providers
  • Legal or regulatory authorities when required by law

EPIC does not sell personal information in the traditional sense.

8. Recordings and Media Use

All EPIC calls, events, coaching sessions, trainings, and community interactions may be recorded. Participation constitutes consent for EPIC to record, store, distribute, and use such recordings for education, marketing, documentation, internal use, and future products.

9. Data Retention and Security

We retain information only as long as reasonably necessary for business, legal, and operational purposes. EPIC has no obligation to retain data for any specific period unless required by law.

We implement commercially reasonable safeguards, but no system is completely secure.

10. Your Privacy Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data by contacting info@vickeller.com. Identity verification may be required.

California and State Privacy Rights

Residents of certain states may have additional rights regarding their personal information. EPIC does not sell personal data. Requests may be submitted via the contact email above.

11. Age Restriction

EPIC services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors. Any inadvertently collected data will be deleted.

12. International Users

EPIC primarily operates in the United States. By using EPIC platforms, you consent to the transfer and processing of data in the United States.

13. Updates to This Policy

We may update this Privacy Policy at any time. Continued use of EPIC platforms constitutes acceptance of the revised policy.